Uber NW Community Impact Initiative: Serena

Aug 9, 2019 | by NW Division

Serena arrived at the door of The Salvation Army’s Pike Street Women’s Shelter with bruises all over her face. She had been brutally assaulted, but she was determined to secure shelter before seeking medical treatment. When we offered to call her an ambulance, she declined, saying a friend would drive her to the hospital. However, Serena had no way of getting back to the shelter.

Thanks to our grant from Uber, Serena did not have to travel alone that night. We gave her the shelter number and instructed her to call when she was discharged. From there, we sent her an Uber to bring her back safely. Serena told us that she appreciated the opportunity to feel safe after suffering through the assault and then having been so thoroughly examined at the hospital. She is now taking part in our Domestic Violence Advocacy program and is ready to begin this new stage in her life.


The Salvation Army Northwest is honored to be a recipient of the Uber NW Community Impact Initiative. Through this grant, we are able to safely and efficiently meet the needs of Seattle’s most vulnerable populations.

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